Coronavirus in Dubai: How are Restaurants Being Affected?

Restaurants and cafes are one of the most important businesses across the Middle East. Food is an essential part of our culture, and restaurants form the social backbone of cities across the region.

COVID-19 (Coronavirus) is already having a huge impact on the region's restaurant industry and many are already feeling the pain.

At Eat App, we care deeply about the health of the region's restaurants and are continuing to monitor the impact of Coronavirus on this vital part of the region's economy.

Looking at the data from 1000+ restaurants on our reservation platform, there has undoubtedly been a big effect on restaurants due to Coronavirus.

Across the region, business at dine in restaurants has dropped by up to 30% in the past week.

Restaurants across all the cities where we operate are taking steps to ensure the safety of their guests. We aim to keep you as updated as possible with what restaurants are doing in the coming days.

We want to encourage you to support the restaurants you love in any way you can

Here are just a few ways you can think about helping.

  1. If you are at home and not going out - consider delivery. Many restaurants may start offering expanded menu options for delivery as a safer alternative to dining in. This is a great way to support restaurants that don't normally offer delivery options.
  2. If you've already made reservations for a future date and don't intent on going, please cancel. your reservation. No-shows cost restaurant money.
  3. If it's safe and you are out and about, make sure to use the best practices to protect yourself and others against infection. This includes washing your hands frequently, maintaining a safe distance between yourself and others, avoid touching your face, and above all - if you have any flu like symptoms, stay home.

UPDATE:
As of March 25th, all restaurants in Dubai will be closed for dine-in and takeaway as per government orders. Restaurants may be open for delivery, please check with the individual restaurant for more details

Restaurants in the UAE Open as of March 22nd, 2020

Here are just a few restaurants across the UAE that are taking huge strides in reducing potential risks while remaining operational.

Most of these restaurants are using social media to communicate changes with their guests and so we recommend checking with any restaurant on this list before deciding to visit.

Note: This list is purely for informational purposes. There is currently a lot of confusion in the UAE about which restaurants are still open and taking the necessary precautions to keep their customers safe during these troubling times. We at Eat App completely understand the current health crisis and encourage every one to take the necessary precautionary and isolation measures.

Downtown Dubai

Jumeirah Lake Towers

Palm Jumeirah

Jumeirah Beach Residence

Madinat Jumeirah

Barsha

Business Bay

Trade Centre Area/DIFC

Jumeirah

Creek Harbour

Dubai Marina

Bluewaters Island

Abu Dhabi


How are restaurants reacting to Coronavirus in Dubai?

Many restaurants are taking to social media or other online communication channels to reassure their customers that they are taking all necessary precautions to remain operational and provide the safest experience possible for their guests.

Here are just a few statements from restaurants around Dubai about Coronavirus and what they are doing in these difficult times.

Ruya

Dear Friends,

We are now offering our menu in take-away format and will shortly be available online through Careem.

Our restaurant remains open and we're serving alcohol to tables, however or bar is closed for the time being. We understand this is a trying & uncertain time for everyone and we want you to know we're taking every precaution to maintain & uphold the safety of our guests & team. This includes keeping a 2m distance between our tables and providing temperature readings & hand sanitiser for all our guests so that you feel safe, relaxed, and well-cared for. Wishing you good health & great spirits, and bon appetit.

Ruya is also offering special discounts to it's diners.

Enjoy 20% off your bill when you book your table at Ruya through Eat App! And if you feel like stepping out for a brunch, Ruya is also offering a special discount on it's famous Grand Bazaar Brunch!

You can enjoy this delicious Anatolian brunch for an exclusive price of AED 299 (soft drinks package), AED 399 (house beverage package), and AED 499 (bubbly package).

Gates Hospitality

Inline with the government's safety guidelines, the bar areas within our venues ( Reform, Bistro Des Arts, Publique, Ultra Brasserie) are closed, however our restaurants are still open as normal and we are still serving you with your favourite tipples to the table.

If you're working from home and tired off being homebound, download the GatesWay App and receive an exclusive 15% off your total bill and 5% cash back at all of our venues.

Support your local business and we will support you!

Nola Eatery & Social House

Nola's restaurant, terrace and garden will continue to serve food & beverage with limited capacity. (No guests will be seated around the bar)

We take pride in our strict hygiene standards and are going above and beyond our usual stringent hygiene practices for the health and safety of our guests and staff.

The London Project

In a step to limit the spread of Covid-19, we are following all precautionary measures set out by health authorities and have raised our already impeccable hygiene standards to ensure all possible measures are being taken by our team to clean and sanitize all surfaces obscenely regularly.

The restaurant will be open for business as per our normal hours from 10am daily.

Bread Street Kitchen

We have always taken standards for hygiene and cleanliness very seriously and never more so than now. The health and safety of our guests is our number one priority and we continue to ensure our policies and procedures reflect the best available information from United Arab Emirates and Dubai authorities.

With this in mind, we would like to share an overview of these measures to ensure our guests enjoy a safe and enjoyable experience.

  • In line with the practice of social distancing, all tables will remain a minimum of 2 metres apart and daily guest capacity has been reduced
  • As per direction from the Dubai authorities, all bar areas will remain closed until 31st March and only table service will be offered in the restaurant and terrace areas
  • All tables, chairs, surfaces and booths are thoroughly sanitised after each use
  • We have increased our cleaner staffing levels to ensure an elevated cleaning and sanitization frequency throughout Bread Street Kitchen front and back of house, with particular attention paid to high-touch items
  • An increase in sanitizer hygiene stations for our colleagues, hostesses and guests

Daily meetings are conducted to review the situation and we will continue to take additional measure where and when necessary to safeguard our guests and colleagues during this time.

Mythos

The Mythos team hopes you are staying healthy & safe at this extraordinary tume. We would like to extend a heartfelt thank you for your kind messages and phone calls!

We would like to reassure you that safeguarding the health and well being of our guests and staff is our number one priority. We have been and will continue to implement all precautionary and safety measures.

With guidance and help from the Dubai Health Authority, we are actively cleaning sanitizing the entire venue from kitchens to tables to the restrooms and everything in between.

Soul Green

During these turbulent and uncertain times, as always, our primary concern is your wellbeing and we sincerely hope that you are safe and well.

With the ongoing developments, we have made arrangements to ensure that we are in line with all the precautionary measures and advice communicated by local and international health authorities.

Our operations and sanitary practices have been amplified to ensure yours and our safety at all times. On your next visit to Soulgree Dubai, you can expect the following practices to be in place for all our guests including:

  • Sanitizers provided on each table
  • Tables appropriately distances and interaction between guests and our team have been limited, without compromising on service standards
  • We have digital menus leaving you to choose exactly what you would like with limited interactions from our team
  • Our digital menus are consistently sanitized and our team has ensure minimum contact with food served to customers
  • Our staff are also regularly temperature checked for fever and other symptoms, and are required to hand wash and sanitize every 10 minutes

We are consistently being updated on current developments, and are taking all necessary precautions for safety. Whatever the situation and unless told otherwise, Soulgreen always stands by its community and our doors are open to you, and our kitchens ready to serve you every day.


BB Social Dining

We hope you are all well during this crazy time. we want you to know that with our many years experience in the hospitality industry we have seen many ups and downs and we always adapt and change to create new standards!

The health and happiness of the BB team and. you - our valued BB community - is, and will always be our priority. We are doing everything we can to stay on top of the current situation.

We are monitoring the temperatures and health of our team regularly, we are following all precautionary measures set out by the Dubai health authorities, we have stepped up with higher hygiene standards than ever before and we have amplified the frequency of our cleaning schedule for all areas in the restaurant. We are encouraging all our guests to follow government guidelines and to do everything to stay safe too!

BB is a social space and if you are doing everything to stay healthy like us, then drop by. If on the other hand, you prefer to dine at home, well you can order your favorite BB items on Deliveroo. You can also order from our recently launched The Little Katsu Shop by BB supporting any home dining option you need.

We are monitoring the situation closely and if anything changes in our operations we'll let you know.

In the meantime stay positive and look after yourselves.


Nobu

As a precautionary measure, the United Arab Emirates and Dubai authorities have instructed that all entertainment and events in the region are to be paused.

Therefore, in accordance with this direction, World of Nobu Brunch will be temporarily suspended until 31st March 2020. However, Nobu remains open for dinner daily.

Please continue to check our website or social media for the latest updates.

Thank you for your continued support and understanding

Help support the region's incredible food and restaurant culture and of course stay safe.

Le Petit Belge

We want to share some of our thoughts and updates ith you in regard to the current unprecedented times.

Firstly, thankfully all the SWR Hospitality team are all in good health. We are taking multiple precautionary measures to keep it this way. We are checking temperatures of our team multiple times a day. Our hygiene standards and sanitizing schedules for our teams and areas are following all necessary (and more) protocols advised by experts to stay on top of this.

The health of our staff & customers is and always will be our priority. We are all about supporting our community, so please take care of yourself and each other and please let us know if there is anything else we can do to support you in these strange times.

At this time all the dining areas in our restaurant are still operating as usual. As a precautionary measure stated by the government we have closed all the bar sections.

We keep monitoring the situation very closely and if anything changes, we'll let you know through our communication channels.

Flooka

Due to the current Covid-19 virus situations we are taking measures to ensure the safety of our guests and staff and will remain open pending any changes.

BOCA

With Covid-19 developing in so many countries around the world, our commitment is to adhere to the World Health Organization advice and protocols set by the Dubai Health Authority and Dubai Municipality.

Health and safety of our guests, our partners and our staff are of absolute priority. All of our employees are fully aware of the current requirements and are undertaking extreme levels of health and safety procedures to ensure that the highest possible hygiene standards are maintained throughout every aspect of our restaurants. This is above what the Dubai Municipality has set forward as the new measures to all food establishments in the city earlier last week.

Any member of staff returning from affected areas abroad - or those who have family members or housemates recently returned from these regions - have automatically been asked to self-quarantine for fourteen days.

While our restaurant remains open, we were asked to refrain from having guests around our bar. We will continue to serve you; however, we would kindly ask you to be seated within our restaurant space.

We will be following developments daily with intense scrutiny. Thank you for your continued support and loyalty.

Hook & Cook Seafood Restaurant

Hook & Cook Seafood Restaurant is operating as normal as always. However, due to the current situation we have removed the happy hour promo (4pm-7pm) and Shisha services in accordance with the DM regulations on crowds and/or gatherings.

Moreover, we have implemented strict preventive measures in our business to address all clients' concerns with regards to COVID-19 in line with the DM policies and procedures. This, we can assure our guests once they book.

If in case, Eatapp clients would like to experience our food but would prefer to have it delivered, they could always order online through our website www.hookncook.ae.

Baker & Spice

With our many years of experience in hospitality, one thing has always come first; the wellbeing of our community - our Baker & Spice team, every person who walks through our doors and dines with us, and the city we call home.

We are closely monitoring the situation and enacting incredibly stringent hygiene protocols, as well as following government guidelines. We are committed to serving delicious meals, and our doors are - at present - open: we welcome you into our spaces across the city if you feel well and up for it. If not, we encourage take-away order and pick-ups, or find us on Deliveroo to have our dishes delivered to your doorstep.

Our catering & wholesale services are also available on a delivery basis.

We appreciate your continuous  support throughout this challenging time, and will keep you updated as things change.

Times of Arabia Gold

Times of Arabia Gold is still open every day. In cooperation to Dubai Government, we make sure we follow the safety of our staff and our regular customers.

  • We provide material to our staff about proper hygiene how to prevent the virus
  • We provide soap & hand sanitizer with a place for washing hands within various areas of our restaurant for customers & staff
  • We set schedules for extra cleaning equipment, utensils or areas where there is large amount of regular exposure
  • Reminding the staff to take precautions as well as wear gloves or long steel tongs to collects any waste that may be contaminated with nasal discharge or saliva
  • In cooperation to Dubai government, we will temporarily stop serving shisha until further notice.